Refund Policy

Effective Date: January 1, 2026

This Refund Policy applies to purchases made from TK Sales Group, including but not limited to the T.U.N.E. Sales Foundation Course, Cold Calling + LinkedIn Prospecting Accelerator, T.U.N.E. Sales Academy products, digital courses, downloads, worksheets, member portal access, add-ons, bonuses, and related digital training materials.

By purchasing from TK Sales Group, you agree to this Refund Policy.

1. All Sales Are Final

Because our courses and products are digital and access is delivered immediately after purchase, all sales are final.

Once a purchase is completed and access is granted to course materials, videos, downloads, worksheets, templates, scripts, bonuses, or member portal content, we do not offer refunds, cancellations, exchanges, or credits unless required by law or expressly agreed to in writing by TK Sales Group.

2. Digital Access

Our digital products may include immediate access to:

  • Video training

  • Course modules

  • Worksheets

  • Downloads

  • Scripts

  • Frameworks

  • Templates

  • Bonus materials

  • Member portal access

  • Community access

  • Add-on courses or accelerators

Because these materials can be accessed, viewed, downloaded, or consumed immediately, purchases are non-refundable.

3. T.U.N.E. Sales Foundation Course Purchases

Purchases of the T.U.N.E. Sales Foundation Course are final once payment is submitted.

This includes full-price purchases, early access pricing, founding member pricing, promotional pricing, payment links, checkout purchases, and any related course access.

4. Upsells and Add-Ons

Purchases of upsells, add-ons, accelerators, bonus courses, or additional training products are also final.

This includes the Cold Calling + LinkedIn Prospecting Accelerator and any future add-on offers connected to the T.U.N.E. Sales Academy or TK Sales Group courses.

5. No Guarantee of Results

Refunds are not provided because a purchaser does not achieve a specific sales result, revenue goal, appointment count, confidence level, close rate, job outcome, or business result.

Our training is educational. Your results depend on your effort, consistency, skill, industry, offer, market, implementation, follow-up, and other factors outside our control.

6. Duplicate Purchases or Billing Errors

If you believe you were charged in error, made a duplicate purchase, or experienced a technical billing issue, contact us within 7 days of the transaction.

We will review the issue and determine whether a correction is appropriate.

Contact:

[email protected]

Please include:

  • Your full name

  • Email used at checkout

  • Date of purchase

  • Product purchased

  • Description of the issue

7. Payment Disputes and Chargebacks

If you file a chargeback, payment dispute, or reversal for a valid purchase, TK Sales Group reserves the right to suspend or revoke access to all purchased products, courses, member portals, bonuses, communities, and related materials while the dispute is reviewed.

We encourage you to contact us first so we can help resolve legitimate access or billing issues.

8. Access Issues

If you have trouble logging in, accessing your course, receiving your login email, or viewing your purchased materials, contact us for support.

Access issues do not qualify for a refund if we are able to provide or restore access.

Support contact:

Email: [email protected]
Phone: 1-888-646-8863

9. Policy Agreement

By completing your purchase, you acknowledge and agree that:

  • You are purchasing a digital product

  • Access may be delivered immediately

  • The purchase is final

  • No refunds are offered after purchase except where required by law

  • Results are not guaranteed

10. Contact

Questions about this Refund Policy may be sent to:

TK Sales Group
Email: [email protected]
Phone: 1-888-646-8863
Mailing Address: 539 W. Commerce St #6880, Dallas, Texas 75208